For retailers, brand perception starts in a store’s parking lot — and that’s especially true in this time of curbside pickup. Beyond making a poor first impression, a badly maintained parking lot presents safety hazards. Chain Store Age spoke with Let’s Pave CEO C.B. Kuzlik about this critical component of store facilities management. He addresses concerns such as how to avoid the most common paving error as well as how often and what time of year to execute parking lot maintenance.