Project Coordinator
Project Coordinator
About the Role
Orlando, FL
The Project Coordinator will help support all Sales and Operational activities to ensure the efficient planning, execution, and completion of all assigned projects. They will assist the National Accounts Team with qualifying new job requests, estimating costs and price on maintenance work, assisting with sourcing and scheduling jobs, creating and delivering sales proposals, keeping various systems and records updated timely, gathering key documents on each job, and supporting each business unit as necessary. Apply Now
Essential Duties & Responsibilities
- Responsible for supporting the National Account team by maintaining strong relationships with customers on behalf of Let’s Pave. The Project Coordinator is responsible for servicing each customer account assigned to them to assist in the growth of market share.
- Qualify and vet requirements with Customers on new job requests. This includes, but not limited to, gathering as much information as possible such as specifying areas needing repair, photos, budgets, due dates, and key contacts.
- Internally estimate cost and price on small-to-medium size maintenance jobs to maximize speed and margin.
- Occasionally work with Company’s Subcontractors to secure job costs and coordinate schedule between them and Customer.
- Prepare customer proposals and presentations for timely delivery to current and prospective customers, adhering to company standards and client requirements.
- Occasionally act as a liaison between the project team and external parties, including subcontractors, vendors, and onsite/corporate customer contacts to ensure timely project delivery and ensure all requirements are met.
- Maintain and organize any project documentation as needed. Organization is crucial!
- Backup support for maintaining Customer’s Work Order Systems with timely updates, information, and documentation.
- Provide customer updates or new requirements to internal team members as needed and assist in the coordination of efforts to ensure customer satisfaction.
- Utilize Let’s Pave’s CRM program to maximize productivity, accuracy, and completeness of project records, and customer management.
- May serve as back-up to the Account Manager from time-to-time.
Knowledge, Skills, & Abilities
- Strong organizational and multitasking abilities.
- Basic financial principles such as revenue, direct costs, and gross profit.
- Excellent attention to detail and accuracy in paperwork and data management.
- Proficient in using project management software and office productivity tools (e.g., Microsoft Office Suite, project management platforms).
- Effective communication skills for liaising with internal teams and external parties.
- Knowledge of construction project terminology and processes is a plus.
Requirements
- 1 – 3 years in a client support role in Construction, or related industry (Preferred).
- Experience working in a high volume, fast-paced, transactional environment.
- Proficiency with Microsoft Office Suite.
- Demonstrated ability to communicate with customers with confidence and poise.
- Demonstrated ability to manage customer and project management timelines. • Highly developed organizational and communication skills.
- Willingness to work after hours to support customer needs, inquiries and problem resolution.
- Bachelor’s Degree or relevant experience in similar field (Preferred).
- Proven experience in project coordination or a related role. (Preferred)
Position Type/Expected Hours of Work
This is a full-time position, Monday through Friday serving as primary work week. As required to support the needs of the business additional hours may be required. Employee may be eligible to participate in a hybrid work environment with proven track record. Minimal travel required to attend various meetings, such as customer meetings.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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